At PanjabFashion.in, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, our Refund Policy outlines the conditions under which you can return items and receive a refund.

1. Eligibility for Returns:
– Items must be returned within 15 days from the date of delivery.
– Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
– Certain items, such as intimate apparel, customized products, and items marked as final sale, are not eligible for returns or refunds.

2. Return Process:
– To initiate a return, please contact our customer support at Call : 089268 14202 / 033-4811-2097. with your order details and reason for return.
– Once your return request is approved, you will receive instructions on how to send the item back to us.
– You are responsible for the shipping costs of returning the item unless the return is due to a mistake on our part (e.g., wrong or defective item).

3. Inspection and Refunds:
– Upon receiving your returned item, we will inspect it to ensure it meets our return criteria.
– If the item is approved for a return, we will process your refund to the original payment method within 7-10 business days.
– If the item does not meet our return criteria, we will notify you, and no refund will be issued. The item will be sent back to you at your expense.

4. Late or Missing Refunds:
– If you haven’t received your refund within the stated time, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.
– If you have done this and still have not received your refund, please contact us at Call : 089268 14202 / 033-4811-2097..

5. Exchanges:
– We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer support for assistance.

6. Non-Refundable Items:
– Gift cards are non-refundable.
– Items purchased during special promotions or sales may not be eligible for refunds.

7. Damaged or Defective Items:
– If you receive a damaged or defective item, please contact us immediately at Call : 089268 14202 / 033-4811-2097. with your order details and a photo of the damaged item. We will arrange for a replacement or refund at no additional cost to you.

8. Contact Us:
If you have any questions about our Refund Policy, please contact us at Call : 089268 14202 / 033-4811-2097.

By purchasing from PanjabFashion.in, you agree to this Refund Policy.